Grow your business with private customer feedback
Twocents helps businesses collect honest feedback, recover unhappy customers, and turn great experiences into stronger reviews — all in one simple platform.
Twocents turns real customer feedback into real growth.
Most customers want to be helpful — not leave public complaints. Twocents gives you a private way to hear from more customers, recover unhappy ones, and strengthen your reputation.
3x
more feedback
than from review sites (Google & Yelp), reservation systems, or POS platforms.
average rating increase
in star ratings on public-facing profiles.
10+
positive testimonials / mo
formatted and ready to post on social media, web or email.
50%+
"constructive" feedback
where customers say exactly what was missing from their experience.
My twocents...
The food was great, but our table was under the speaker, and we couldn't hear our waiter explain the specials. A printed specials menu would help.
trusted by hundreds of business owners
See how local businesses catch issues early, before they go public.
How it works for your customers
Find your business 🔍
Your customers can search for your business on Twocents or access your page by scanning one of your in-store QR codes.
Make a suggestion 💬
Customers share their feedback with you directly and privately using our fast feedback page (no app download required).
See the outcome ⭐
They'll be notified when you thank them or respond to their feedback, giving them the option to continue the conversation.
Earn points 🎁
All feedback earns points towards great rewards – and a sense of helping a local business improve rather than blasting it online.
A platform built to turn customer feedback into growth.
Your private dashboard
Not every conversation needs to happen online. Twocents gives your customers a private space to share honest feedback directly with you, before it ever reaches public review sites. Read, respond, and resolve issues quickly while keeping your reputation intact and your customers heard.
twocents plus
Every Twocents account starts with 45 days of full access to Plus — no credit card required. After 45 days, you can continue with Plus for $39/month or automatically switch to our Basic plan.
BASIC
$0/mo
After your trial, you'll be automatically switched to this plan.
- ✓Receive unlimited customer feedback
- ✓AI summaries of recent feedback
- ✓Basic reports
- ✓Basic QR kit
- ✗Respond to customers personally
- ✗Generate AI-assisted response drafts
- ✗Extend offers to recover customers
- ✗Convert happy customers into Google & Yelp reviews
- ✗Priority (VIP) support
PLUS
$39/mo
Start here with a 45 day free trial. No credit card required.
- ✓Everything in Basic
- ✓Respond to customers personally
- ✓Generate AI-assisted response drafts (you stay in control)
- ✓Extend offers to recover customers
- ✓Convert happy customers into Google & Yelp reviews
- ✓Priority (VIP) support
- ✓Custom-branded QR cards (first box included)
OUR CUSTOMERS
Businesses using Twocents
A note from Tom and Drew, our founders
"We're on a mission to bring customers and businesses closer together. Twocents delivers valuable customer suggestions and any critical feedback directly to businesses — privately, not publicly — helping customers feel heard and businesses improve."
Questions? Contact us any time.
No credit card required. Get started in under 2 minutes.