Twocents for Businesses
More reviews. More repeat visits.
Fewer surprises.
Nine in ten customers never post a review. Twocents gives them a private, one-tap way to tell you instead, so you can fix what's wrong, invite the happy ones to post publicly, and see what to change next.
Free to claim. No credit card needed.
Built for businesses of every kind
Restaurants
Cafés & bakeries
Salons & barbers
Dealerships
Hotels & inns
Shops & retailHow it works
Customers tell you how it really went. You get a live read on your business, the chance to fix things early, and happy customers you can ask to post publicly.
Turn on your private feedback flow
Drop links and buttons into your emails, your website and your Instagram. We'll also mail you (for free) high-quality QR prompts for your counters, tables and door.
Kit ships free with every account
Save unhappy customers and create new promoters
Get private feedback and Google reviews in one dashboard. Reply in your own voice with AI assist, send an offer to win someone back, and invite the ones who loved it to post publicly.
Grow revenue by seeing clearly what to fix
Twocents reads everything you've heard and tells you what to do about it: what customers keep asking for, what's changing month to month, and where you stand against businesses like yours.
And here's how it works for your customers
They scan or tap
A QR code on your counter, a link in your email, or your page on Twocents. It opens in their browser. Nothing to download.
They tell you, privately
A few taps and it comes straight to you. They choose whether to attach their name.
They hear back
When you reply or thank them, they're notified, building real loyalty, and they earn points toward Twocents rewards.
Customers can also leave feedback for any business any time, from twocents.io, or from the Twocents app once they've set up a free account.
What you get
We're like online reviews, but private first, and actually helpful for growing your business.
Twocents reaches about 3x more customers than review sites, reservation systems or your POS. Here's what that turns into.
Better reputation
Average rating increase for businesses on Twocents.
A testimonials machine
Positive testimonials a month formatted and ready to post on your social feeds and website.
More repeat visits
More likely to come back, customers who get a reply, compared with those who don't.
Growth you'd have missed
Constructive feedback where customers tell you exactly what was missing or what they loved.
The product
A platform built to turn customer feedback into growth
Everything your customers tell you in one place, private and public. Reading it is always free. The tools for acting on it are Twocents Plus.
Private + public feedback all in one inbox
Private feedback and your Google reviews arrive in the same place, scored and tagged, with the ones that need you flagged first.
Reply quickly in your voice with AI assist
Twocents learns how you respond to customers and drafts responses that you can send as-is or quickly rewrite.
Win back unhappy customers
Attach an offer to your reply to give a customer a reason to come back. Takes a few seconds. No POS integration required.
Get more public reviews
Add a Google or Yelp link to any reply. It stays your call, customer by customer, and it's how private praise becomes something other customers can see.
See what to fix
Watch how every part of your business trends week over week, so you can tell what's improving and what needs your attention.
Check your private page
Someone may have already left you feedback.
If your business is on Google, your private feedback page already exists on Twocents. You just need to claim it, and you may already have feedback waiting from customers who use our app.
Trusted by businesses nationwide
Hear how businesses catch issues early, before they go public.
Twocents creates a more mature, civilized feedback culture. Guests can share honestly, and we can respond thoughtfully without the chaos of public reviews.
Twocents feels like the future of feedback. It's simple, direct, and gives us insights in a way that makes sense.
Twocents is a more organic and honest way to receive direct feedback from customers. It gives us a real, common pulse of what customers are thinking.
The anonymous factor really allows people to feel more comfortable giving their thoughts.
Pricing
Any business can use Twocents for free, forever.
Receiving private feedback from your customers and thanking them for it is free, always. Twocents Plus is optional. It adds the tools that turn that feedback into more public reviews, repeat visits and revenue growth.
Your first 14 days of Plus are included free.
Twocents is free forever. Upgrading to Plus is optional, any time.
Our customers
A note from Tom, Drew and Vishal, our founders
"We're on a mission to bring customers and businesses closer together. Twocents delivers valuable customer suggestions and any critical feedback directly to businesses, privately, not publicly, helping customers feel heard and businesses improve."
FAQ
Questions, answered.
On Google or Yelp, the first you hear about a problem is when everyone else does. Twocents reaches you first, privately and directly, so you get the chance to respond and make things right. And with any customer, you can go on to ask them to leave a public review too. Because it starts private, you hear from far more people, including the nine in ten who wouldn't normally post a review at all.
We make asking easy. Every account gets a free metal table tent and door sticker in the mail, plus QR codes, printables and links for your email, website and Instagram on day one. And customers don't have to answer on the spot. They can go to twocents.io later that night, or use the Twocents app, and tell you then. You may even have feedback waiting right now; you can check for it above.
Search for it, confirm it's yours, and you're in. It takes a couple of minutes, there's nothing to install, and you'll get a free reputation report on the way.
Yes. Receiving feedback from your customers and thanking them for it is free forever. No time limit and no credit card. That includes your QR codes, your digital assets, and a metal table tent and door sticker we mail you. Two things do cost money, and we'd rather say so: Twocents Plus at $49 a month, and extra printed assets if one table tent doesn't give you enough coverage.
$49 a month, or $39 a month billed annually. Plus adds the tools for acting on what you hear: personal replies with AI-assisted drafts, prompting happy customers to share their praise publicly, offers to win back customers, Google reviews managed in the same easy inbox, and advanced analytics. Your first 14 days are included free.